Kenyon Rewards Program FAQ

1. How do I earn points?

There are daily opportunities to earn points with the Kenyon Rewards Program. You can take as many of the actions available to you as you’d like. The more reward-enabled actions you take, the more points you earn.

For a complete list* of earning opportunities and point values, see the table below:

Action Points How often can I earn?
Sign-up to program 200 Once per lifetime
Facebook Like 200 Once per lifetime
Email sign-up 200 Once per lifetime
Twitter Follow 200 Once per lifetime
Pinterest Follow 200 Once per lifetime
Instagram Follow 200 Once per lifetime
Add Birthday 50 Once per lifetime
Provide gender 50 Once per lifetime
Invite Friends – Friends click the link 25 5 per day
Invite Friends – Friend signs up to program 100 Unlimited referrals
Visiting OfficialSanctuary.com 50 Once per day
Visit SherrilynKenyon.com using the MyKenyon button on OfficialSanctuary.com 50 Once per day
Visiting Sherrilyn Kenyon’s Facebook page via the link on OfficialSanctuary.com 50 Once per day
Tweet/RT using #KenyonRewards or special hashtags as specified on OfficialSanctuary.com 150 Once per day
Instagram – Upload image with #KeyonRewards or special hashtags as specified on OfficialSanctuary.com 150 Once per day
Read book excerpts 150 Once per excerpt and again when additional chapters are added to the excerpt (unless otherwise noted during a special campaign)
Watch Videos 150 Once per video (unless otherwise noted during a special campaign)
Upload content or comment in the “Your Story” section of OfficialSanctuary.com. Note that points earned from participating in the conversation will be rewarded every Friday by 5pm EST. 150 Once per day
Download content in the “Free Stuff” section of OfficialSanctuary.com 100 Once per lifetime
Answer a poll or quiz 150 Once per poll or quiz
Sharing content on Facebook, Twitter, Google+, or Pinterest 150 Once per day

*Other BONUS earning opportunities will be available throughout the year so keep checking our website for more earning opportunities!

2. How do I join the Kenyon Rewards Program and what does that entitle me to?

You can visit www.officialsanctuary.com and click on the “Log In” button to begin earning points towards rewards. From tweeting to referring friends, there are many ways to earn points and a variety of unique prizes, including books, keychains, temporary tattoos, downloads, and more.

3. How do I redeem points?

Here’s the fun part! When you’ve earned enough points for the reward of your choice, head over to the catalog and click on the “REDEEM NOW” button and follow the instructions. If you don’t see “REDEEM NOW”, it just means you don’t have quite enough points for that reward.

If a reward reads ‘NO LONGER AVAILABLE’ then the prize pool has been depleted.

We will be updating the prizing options every month, so keep checking back for new items to redeem!

4. How do I earn points by inviting friends?

Earn big points by inviting friends to join the giveaway! Share your unique link on Facebook or Twitter and earn 25 points every time a friend clicks on that link (up to 5 clicks per day) and an additional 100 points when they sign up.

5. My points aren’t showing the correct balance.

Sometimes it might take the system a minute to award your points. If the correct balance isn’t showing, sometimes refreshing the page helps. If that doesn’t work right away there might be a delay. Check your points again tomorrow and if they’re still not there, contact us at officialsanctuary@stmartins.com and we’ll take care of you.

6. How long are my points good for?

Points are valid until May 1, 2015. If we extend the program beyond that date, the points will be valid until we terminate, and we will give users a 30-day warning to redeem their remaining points before the program ends.

7. Are there any limitations?

Please click here to read our Official Rules to fully understand all of the requirements and limitations around the program.

Since this program is sponsored by the U.S. Publisher, only US and Canadian residents (excluding Quebec) are eligible to participate. We love all of you, but we just can’t make this program available in every country. However, you will still have access to all of the rest of the website and can still spread the word about Sherrilyn and her books through OfficialSanctuary.com. Please make sure to sign up for our email newsletter list so you can stay in the know about just-released content, book announcements, and more!

There is a point cap every month. Each user will be able to earn a maximum of 40,000 points per month. If you reached your limit, congratulations! Come next month for more opportunities to earn and redeem points.

Many of our prizes have a limited quantity available; please check the catalog for information on each prize. Each user is only allowed a one-time redemption on each prize. Our prizes will be updated each month, so keep visiting the prizing catalog for updated items.

By registering, you are agreeing to our rules and Terms and Conditions. Click here for all of the information.

8. How often will I be emailed?

By registering with the Kenyon Rewards Program you are agreeing to receive program-related messages about your account. Each month we will send a monthly statement and when you redeem prizes a confirmation email will be sent with more details.

If you’d like to receive news and updates about Sherrilyn Kenyon and her books, you can sign up for our newsletter on officialsanctuary.com.

9. I posted a photo on Instagram using the correct hashtag, but I didn’t receive points.

In order to qualify to earn points by posting photos on Instagram, you need to connect your Instagram account with the Kenyon Rewards Program. You can do this by going to your Kenyon Rewards Program account and clicking “Connect with Instagram”.

Double check that you are using the correct hashtag. Using #KenyonRewards will work for the duration of the program, but we will also be doing special hashtags throughout the year. Please visit your Kenyon Rewards Program account for updates on the hasthag. You can also email officialsanctuary@stmartins.com with questions.

10. I tweeted using the correct hashtag, but I didn’t receive points.

In order to qualify to earn points by tweeting, you need to connect your Twitter account with the Kenyon Rewards Program. You can do this by going to your Kenyon Rewards Program account and clicking “Connect with Twitter”.

Double check that you are using the correct hashtag. Using #KenyonRewards will work for the duration of the program, but we will also be doing special hashtags throughout the year. Please visit your Kenyon Rewards Program account for updates on the hasthag. You can also email officialsanctuary@stmartins.com with questions.

11. I shared content on Facebook, Twitter, Google+ or Pinterest, but didn’t receive points.

In order to qualify to earn points by sharing content from OfficialSanctuary.com you need to share using the share buttons on OfficialSanctuary.com.

12. When will bonus opportunities be available for me to earn more points?

Throughout the year we will be adding bonus opportunities to earn points. This will coincide with new releases, and book spotlights. Please visit the site and Sherrilyn Kenyon’s Facebook page for notifications about new actions and activities!

13. When will I receive my prizes?

After redeeming your points for a physical reward, please allow 6-8 weeks for delivery.

Still need help?

Have a question or problem not answered here? Contact us at officialsanctuary@stmartins.com.